Lark Enquiries

Every enquiry answered within a minute.

We answer your Checkatrade, Rated People and website enquiries by text within a minute, ask the right questions, and book the visit into your diary.

Get my free reply-time check First month free. No contract.
New enquiryNew windows
Hi, we're thinking of replacing our front windows. Could someone come and quote?21:14
Hi Sarah, thanks for getting in touch with Smith Windows. We can come Thursday at 10 or Friday at 2. Which suits?21:14
Thursday's perfect21:16
Visit booked · Thu 10:00
Lovely, see you Thursday at 10. We'll text you a reminder the day before.21:16

Same enquiry. Two window firms. One gets the job.

Homeowners ask two or three firms for a price. Most book the first one who gets back to them properly.

Window firm with Lark Enquiries

Replies before the kettle boils

  1. 21:14Enquiry arrives while he's having dinner
  2. 21:14Text reply goes out in their name
  3. 21:16Visit booked for Thursday

Job in the diary

Window firm without

Sees it the next afternoon

  1. 21:14Enquiry lands in his inbox
  2. 13:40Next day, he spots it on his lunch break
  3. 13:52"Thanks, but we've already booked someone."

Job gone

An illustration of how it plays out, not a real customer.

Your customers are planning projects like these.

Be the firm they hear back from first.

A navy composite front door with a chrome handle
Front doors
Open bi-fold doors from a kitchen onto a sunny garden
Bi-folds
A conservatory with a solid roof and spotlights at dusk
Garden rooms

How much is a slow reply costing you?

Put in your own numbers. Even winning back a small share of enquiries adds up fast on kitchen and window jobs.

Extra work a month£4,000
Extra work a year£48,000

An illustration using your numbers, not a promise. Your free month shows the real figure.

How it works

  1. Step 1

    An enquiry comes in

    From a lead site, your website or a missed call. Evenings and weekends included.

  2. Step 2

    We reply in under a minute

    A friendly text in your company's name, asking what the job is and when suits them.

  3. Step 3

    The visit lands in your diary

    You get the address, the job and the time. They get a reminder the day before.

Local, and a phone call away.

I'm based in Sudbury and work with trades across the Stour Valley. I'll set everything up with you in person, check it's working, and change anything you want. No call centre, no ticket system.

Josiah Minter

Questions owners ask

Will it sound like a robot?

No. Every message is written in your words and you approve them before anything goes live. It sends the first reply and the booking link; you still do the talking.

What if a customer asks something tricky?

It hands straight over to you with their name, number and what they need, so nothing gets lost.

Won't it pester people?

No. One quick reply, and a couple of polite follow-ups on quotes at most. Customers can reply STOP at any time.

Do I need to change my website or phone?

No. Your number stays the same. I connect it to the enquiries you already get and set everything up with you in person.

What does it cost?

The first month is free. After that it's a simple monthly fee, and you only carry on if it's booking you visits.

Can I stop any time?

Yes. No contract, no notice period.

Try it free for a month.

If it hasn't booked you a single visit by the end of your free month, you don't pay a penny. No contract, cancel any time.